Last updated: 5th of November 2020
We are committed to protecting and respecting your privacy. This policy (together with our terms of service and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (EU) 2016/679, the data controller is RLTO Limited with registered address at OFFICE 7, 35-37 LUDGATE HILL, LONDON, EC4M 7JN, United Kingdom.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Sites, apps, subscribe to our service, search for a product, company, location or user, place an order on our Sites, enter a competition, promotion or survey, enter profile information on our Sites, register with or link to a third party account such as LinkedIn, Facebook or Google and when you report a problem with our Sites. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, company name, skills, interests, occupation, job title, links to your accounts with third party applications such as LinkedIn, Facebook and Google.
Information we collect about you. With regard to each of your visits to our Sites we may automatically collect the following information:
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Sites. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
We use persistent cookies and session cookies on our Sites. We use persistent cookies to save your login information for future logins to the Sites. We use session cookies to enable certain features of the Sites, to better understand how you interact with the Sites and to monitor aggregate usage by users and web traffic routing on the Sites. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Sites and then close your browser.
The list below explains the cookies we use and why we use each of them.
These cookies are used to collect information about how visitors use our Sites. We use the information to compile reports and to help us improve the Sites. The cookies collect information in an anonymous form, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they visited.
We use Segment to anonymously track and record sessions. These sessions are not associated with any specific user. Segment cookies are stored in your browser and will expire automatically after 365 days. If cookies are disabled, Segment does not track or record visits.
You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Sites or all functionality of the services.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Information we share with third parties. We may share your information with selected third parties including:
Personal information we disclose to third parties. We may disclose your personal information to third parties:
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL/TLS technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Sites, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our Sites may, from time to time, contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. We’ll usually share this with you within 30 days of you asking us for it.
Age of users
Our Sites are not intended for and shall not be used by anyone under the age of 18.
35-37 Ludgate Hill
London, EC4M 7JN
+44 (0)20 360 87 301
Franklin Rooseveltlaan 349/B2
9000 Gent, Belgium
+32 (0)498 310 314